Exact Scanner Privacy Policy

How our iOS apps collect, use, and protect your personal information.

Last updated: 21 July 2026

This Privacy Policy applies to the iOS mobile application(s) (the "App") published on the Apple App Store by Your Web Marketing Ltd (company number 08023358), a company registered in England and Wales with its registered office at 116-118 Towngate, Leyland, Lancashire, England, PR25 2LQ ("we", "us", "our"). This policy explains how we collect, use, disclose and protect information when you download, install and use the App, and describes your privacy rights, including your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By downloading or using the App you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the App.

Data Controller & Contact Details

Your Web Marketing Ltd is the data controller responsible for your personal data collected through the App.

  • Company name: Your Web Marketing Ltd
  • Company number: 08023358
  • Registered office: 116-118 Towngate, Leyland, Lancashire, England, PR25 2LQ
  • Contact email: email@done.uk

If you have any questions about this policy or how your data is handled, please contact us using the details above and state you are making an "App Privacy Enquiry".

Summary of Data We Collect (App Privacy "Nutrition Label")

In accordance with Apple's App Store privacy requirements, the list below summarises the categories of data the App may collect, consistent with the App Privacy details declared in App Store Connect.

  • Contact Info — name, email address, phone number, postal address, where you create an account or contact us.
  • User Content — photos, images or other media you choose to upload, capture or submit within the App.
  • Identifiers — account ID, device ID, used to identify your account and secure the App.
  • Usage Data — product interaction, app launches, taps and navigation, used to operate and improve the App.
  • Diagnostics — crash logs and performance data, used to maintain App stability.

We do not use your data for third-party advertising and we do not use the Advertising Identifier (IDFA). We do not track you across apps or websites owned by other companies, so the App does not display Apple's App Tracking Transparency (ATT) prompt.

Information We Collect

Information You Provide

When you register for an account or otherwise use the App, we may collect: your name, email address, mobile phone number, home address and/or business address, and any other information you choose to submit through the App.

Photos, Camera & Media

Where a feature of the App requires it, we may request access to your device's camera or photo library so that you can capture or upload images. This access is only requested when needed for a specific feature, and images are only accessed, uploaded or stored when you actively choose to do so. You can withdraw this permission at any time via your device's Settings > Privacy & Security > Photos / Camera.

Usage & Diagnostic Information

We automatically collect certain information about how you interact with the App, including device type, operating system version, app version, crash reports and general usage patterns. We use this information to maintain, secure and improve the App.

How We Use Your Information

We use the information we collect to:

  • provide, operate and maintain the App
  • create and manage your account
  • process any transactions or services you request through the App
  • communicate with you, including responding to enquiries and sending service-related notifications
  • monitor and analyse usage and trends to improve the App's functionality and user experience
  • detect, prevent and address technical issues, fraud or security incidents
  • comply with our legal obligations

Legal Basis for Processing (UK GDPR)

We rely on the following legal bases to process your personal data: performance of a contract with you (providing the App's features), your consent (e.g. where you grant camera/photo access), our legitimate interests (improving and securing the App), and compliance with a legal obligation.

Data Sharing & Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who perform functions on our behalf, such as hosting, analytics and crash-reporting providers, under contractual obligations to protect your data
  • Apple Inc., where required for App distribution, in-app purchases or push notification delivery
  • Other companies within our group, where relevant to providing the App
  • Law enforcement or regulators, where required by law or necessary to protect our rights, users or the public
  • A buyer or successor, in the event of a merger, acquisition or sale of some or all of our business assets

Any third parties we share data with are only permitted to use it for the purposes we specify and in line with applicable data protection law.

International Data Transfers

Your data is primarily stored and processed within the UK/EEA. Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement, EU Standard Contractual Clauses, or transfers to territories subject to an adequacy decision.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When your data is no longer required, we securely delete or anonymise it.

Data Security

We use appropriate technical and organisational measures to protect your data, including encryption of data in transit (SSL/TLS) and secure storage of data at rest. While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure.

Your Rights

Under the UK GDPR you have the right to:

  • Be informed about how your data is used
  • Access the personal data we hold about you
  • Rectification of inaccurate data
  • Erasure of your data ("right to be forgotten")
  • Restrict or object to processing of your data
  • Data portability
  • Not be subject to solely automated decision-making, including profiling, that produces legal or similarly significant effects

You can read more about your rights on the ICO website: ico.org.uk.

Account & Data Deletion

You may request deletion of your account and associated personal data at any time, either using the account deletion option within the App (where available) or by contacting us at email@done.uk and stating "Right To Remove Your Data". We will action your request as soon as possible and in any event within 30 days, after verifying your identity.

Data Access Requests

You may request a copy of the personal data we hold about you by contacting us and stating "Personal Data Request". We aim to respond within 72 hours and will provide the requested data in a commonly used, machine-readable format where applicable, and in any event within the statutory one-month period.

Right to Complain

If you have concerns about how we handle your data, you have the right to lodge a complaint with the ICO at www.ico.org.uk.

Children's Privacy

The App is not directed at children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided us with personal data without appropriate parental consent, we will take steps to delete that information. If you believe a child has provided us with personal data, please contact us.

Push Notifications

The App may send you push notifications relating to your account or service updates. You can disable push notifications at any time via your device's Settings > Notifications.

Third-Party Links & Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing them with any information.

Data Breaches

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the ICO and affected users without undue delay, and in any event within 72 hours of becoming aware of the breach where feasible.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to the App, our data practices, or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically. Material changes will be highlighted within the App or on this page where required.

Consent

By downloading, installing or using the App, you consent to the collection and use of information as described in this policy. Where required by law, we will obtain your explicit consent before collecting or processing specific categories of data (e.g. camera or photo access).

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: